Installing Aligned Elements Web Server
  • Elements SPA Installation
  • Preparing the Windows Server
    • Before you get started
    • Install and Configure SQL Server for Aligned Elements
    • Install .NET 4.8
    • Install/Activate the IIS
    • Enable ASP.NET 4.5/4.6/4.7
    • Optional: IIS Always running part 1
    • Installing Web Platform Installer and Web deploy
    • Install URL Rewrite Module
    • Install IIS Crypto to disable Weak Ciphers and Protocols
  • Deploying the Aligned Elements Web Solution
    • Install the Aligned Elements Web Server Package
    • Setting HTTP Strict Transport Security (HSTS)
    • Optional: Open Ports in the Network on Azure hosted Virtual Machines
    • Optional: Get a SSL certificate from Let’s Encrypt
    • Binding your SSL certificate to the Aligned Elements web site
    • Creating the „Temp“ and „Files“ directories
    • Remove stdole.dll from bin directory
    • Move ElementsSPA.xml from the "App_Data" folder to the "bin" folder
    • Add the Aligned Elements License Files
    • Set the necessary security permissions for directories
    • Optional: IIS Always running part 2
    • Install necessary Unicode Font
    • Install and Configure File Server Resource Manager
  • Configure Application Options in web.config
    • Configure Application Options in web.config
    • Set the Server and connection string
    • Always Require SSL
    • Referring to the Project Templates
    • Email Configuration
    • Word Add-in Configuration and deployment
      • Distribute an Add-in using the Office 365 admin center
      • Distribute the Add-in using sideloading for Windows
      • Distribute the Add-in using sideloading for Mac
    • Optional: Integration of the Aligned Elements Automation Tool
      • Importing Dashboards with Rename using the Automation Script
    • Optional: Enabling Active Directory Integration
  • Optional: Configuration of AI Features
  • Create an Initial User
    • Option 1: Aligned Elements Projects already exist
    • Option 2: New Web server, no Aligned Elements Projects exist
  • Upgrading the Aligned Elements Web Server
    • Upgrading a Server
  • Troubleshooting
    • Generic Server Error
    • Missing version of stdole.dll
    • Missing Dependencies for Txic.dll
    • Error shown: Could not load file or assembly “System.Net.Http”
    • 500 Internal Server Error
    • Error when trying to start application
    • The server is not starting after upgrading to v2.5 SP 4 Part 1
    • The server is not starting after upgrading to v2.5 SP 4 Part II
    • Load a project works but when clicking on a design Item, you are re-directed to the login
    • The application cannot connect to the license server
    • The urls in email notifications are incorrect/missing port information
    • Missing Font
    • Mismatch of server name between Windows-client and Web.
  • Cannot upload Templates
  • Running 'ElementsSPAPackage.deploy.cmd' closes the Command-Prompt window
  • Web.config Settings
    • Settings of the Web.config
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  1. Troubleshooting

Mismatch of server name between Windows-client and Web.

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Last updated 4 years ago

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The project settings include the server name which is used as part of pooled database connections (i.e. nhibernate session factories). In this case, the ‘serverString’ in web.config (and the server hint) needs to use the full URL which should be identical to the one used from the windows client. If the server cannot resolve the url, please add a manual entry in the:

c:\windows\system32\drivers\etc\hosts file.

As an example, if the server on ip 132.19.5.153 is referred to as your.server.com in the project settings, you would need to add the entry below into the hosts file.